Returns Policies

Returns Policy

  • If your product is defective / damaged or incorrect/incomplete at the time of delivery, please contact us immediately. Your product may be eligible for refund or replacement depending on the product category and condition. 
  • You may return most new, unopened items within seven (07) days of delivery for a refund. We will not pay the return shipping/courier costs.
  • Please note that few products are not eligible for a return if the product is"No longer needed".

Non-Returnable Items

Before making order, please read the following items which CANNOT BE RETURNED, as per policy:-
  • Card Sheets
  • Chart Paper or Chart Sheets
  • Calculators without Guarantee/Warranty (Refer to each Calculator's Guarantee/Warranty Information)

Valid reasons to return item(s)

  • If the Delivered Product(s) is/are damaged (physically destroyed or broken) / defective (dead on arrival).
  • If the Delivered Product(s) is/are incorrect (presentation different on website) / incomplete (missing parts).
NOTE: Product images shows on our website might slightly differ due to image capturing enviroment (e.g. lighting, exposure, etc.).

Conditions for Returns

  • The product must be in its original condition, original packaging, unused, and without any flaws/defects.
  • The product must include all components and accessories.
  • The product must be returned in the original and undamaged manufacturer packaging / box. Do not put tape or stickers on the manufacturers box. and product must be returned with the shipping label attached.
  • The product must be properly packed for courier so it does not get damaged on its transit back to us.
  • If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.
If you need to return an item, please click here to Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.